Personal Information Protection Policy

qq22vip Privacy Policy

This policy clearly explains how we handle, protect, and maintain the personal information of players who access and play on the qq22vip platform.

Last Updated: 30 October 2026

Welcome to qq22vip. We are committed to handling responsibly the personal information you provide when using our services. This Privacy Policy ("Policy") applies to all players who use the qq22vip website and related services ("Platform").

By reading this Policy, you are considered to have agreed to the methods of data collection, use, and protection described herein. If you do not agree with the Policy, we ask that you discontinue using the Platform.

Important Notice: The qq22vip platform is intended for users aged 21+ only. Anyone under the age of 21 is not permitted to use the platform. If we suspect that a user is under 21, their account will be closed immediately and their personal information will be deleted in accordance with applicable law.

Section 1 — Personal Information We Collect

During account registration, gameplay, deposits, and communication activities on the qq22vip platform, we may collect the following categories of personal information—

1.1 Information You Provide Directly

  • Full name (in Myanmar and/or English)
  • Date of birth (to verify age of 21 or above)
  • Contact email address
  • Phone number (for OTP verification)
  • Payment methods (KBZPay, Wave Money, AYA Pay, CB Pay) and related account settings
  • Any communication records submitted for identity verification

1.2 Automatically collected information

  • IP address and device information (browser type, OS)
  • Access time logs (log files)
  • Game history and transaction records
  • Website usage patterns from cookies and session tokens
  • Referral data — which link you came through

1.3 Information received from third parties

We may receive information from payment providers and technology partners (identity verification providers) in accordance with our legal obligations.

Second — How we use your information

We use the personal information we collect only for the following purposes—

  • Account management: To create, verify and maintain player accounts
  • Service delivery: To process gameplay, deposits and withdrawals
  • Customer support: To assist you via 24/7 Live Chat and email
  • Security and protection: To prevent fraud, money laundering and unauthorised access
  • Legal compliance: To meet our legal obligations
  • Platform improvement: To enhance site layout, game selection and player experience
  • Responsible gambling: To support player-set limits and detect potential gambling-related harm
  • Communications: To send important service-related notices

We do not sell players' personal information for third-party advertising purposes.

Third — Cookies and tracking technologies

qq22vip uses cookies to maintain player login sessions, remember preferences and improve the platform.

Types of cookies

  • Essential Cookies: Cookies that are necessary for the platform to function — these cannot be disabled.
  • Performance Cookies: Cookies that help us analyse how the site is used — these can be disabled in your browser settings.
  • Functional Cookies: Used to remember language selection and preferences — disabling them may limit certain site features.

Players can manage cookies through their browser settings. Please note that disabling Essential Cookies may affect your ability to access the platform normally.

Fourth — Sharing data with third parties

qq22vip shares players' personal information with third parties only in limited circumstances—

Circumstances in which we share

  • Service partners: With payment processors KBZPay, Wave Money, AYA Pay and CB Pay — only the information needed to complete financial transactions
  • Legal compliance: Where required by a court order, legal provision or directive from a relevant authority
  • Fraud prevention: With partner companies working on anti-money laundering and fraud prevention
  • With your consent: In cases where the player has given clear and explicit agreement

We firmly commit that, outside the circumstances listed above, we will not sell, rent or disclose any player's personal information to any third-party company.

Fifth — Data retention period

qq22vip retains players' personal information in accordance with the following policy—

  • Active Accounts: Account information is retained for as long as the player continues to actively use the platform.
  • Closed Accounts: Legally and financially related records may be retained for up to five years after account closure.
  • Information under hold: Information that must be retained to resolve legal or compliance matters may be kept beyond this period.
  • Deletion Request: Players may request deletion of their personal data and we will action it unless restricted by legal requirements.

Section Six — Personal Data Security Measures

To protect players' personal data, the qq22vip platform uses a combination of technical and administrative security measures—

Technical Protection

  • All data transmissions are protected with SSL (Secure Socket Layer) encryption
  • Player passwords are stored using a hash function — they are never stored in plaintext
  • Access monitoring — suspicious login attempts are automatically blocked
  • Servers are protected by a firewall and regularly reviewed by technical specialists

Administrative Controls

  • Staff access to player personal data is restricted under a "need-to-know" policy
  • Staff receive regular training on personal data protection and data security
  • In the event of a data breach, players will be notified within the legally required timeframe

Section Seven — Players' Personal Data Rights

Every player on the qq22vip platform has the following rights regarding their personal data—

  • Right of Access: You may request to view the personal data we hold about you
  • Right to Rectification: You may request correction of any personal data that is inaccurate or incomplete
  • Right to Erasure: You may request deletion of your personal data unless restricted by legal obligations
  • Right to Restriction: You may request that we limit how we handle your personal data in certain situations
  • Right to Data Portability: You may request a copy of your personal data in a readable file format
  • Right to Object: You may raise objections regarding the way we handle your personal data

To exercise any of these rights, contact us at [email protected] with your account details so we can identify you. We will respond to your request within a reasonable time after it is received.

Section Eight — Policy Changes and Last Updated Date

The qq22vip platform may update this privacy policy from time to time due to service improvements, technology changes, or legal requirements. When significant changes occur—

  • A notice will be posted on the platform website
  • Registered account holders will be notified by email
  • The "Last Updated" date on this page will be updated

Continuing to use the platform after any changes are made will be taken as acceptance of the updated policy. If you have any questions about this policy, contact us at [email protected] or reach our data privacy team via 24/7 Live Chat.

Section Nine — Protection of Minors

The qq22vip platform is intended for users 21+ only and does not intentionally collect personal data from anyone under 21. If we become aware that a player is under 21, we will immediately delete that player's personal data unless restricted by legal obligations.

If you are a parent or guardian and believe a person under 21 has been using the platform, you can notify us at [email protected].

Personal Data Protection — FAQs

qq22vip collects personal information for player account creation and management, processing payments, providing customer support, maintaining platform security, fulfilling legal obligations, and responsible gambling operations. It is never sold to third-party advertisers.

We share only the information required for payment processing with our payment providers KBZPay, Wave Money, AYA Pay, and CB Pay. We share information with outside third parties only when legally required or with the player's own consent. Player personal information is never sold.

You can submit a deletion request to [email protected] along with your account details. We will action it unless legal or financial record-keeping obligations prevent us from doing so. You can also make an initial enquiry via 24/7 Live Chat.

Player personal information is protected through SSL encryption, firewall protection, access-time verification, and restricted staff access controls. Passwords are stored using a hash function and are never stored as plain text.

If significant changes are made to the policy, they will be announced on the platform and registered players will also be notified by email. You can check the "Last Updated" date at the top of this page.

If Essential Cookies are disabled in your browser, platform access may become unstable and sessions may not carry over correctly. Performance and Functional Cookies can be disabled, which may limit certain platform features, but the platform will still be usable.

Contact us at [email protected] with the details you want corrected, or reach us via 24/7 Live Chat. We will review and update the information as quickly as possible.